About Us

We are complete dog trainers.

You want to train your dog with a focus on clarity, communication, and consistency.

Whether you’re seeking focused and reliable service dogs or companion (pet) dogs for every situation, or looking to rehabilitate behavior issues, you’ve found the best certified professional trainers with Heart & Soul.

Victoria is a leading name in the service dog industry. She serves as the Executive Director of Hope Service Dogs, Inc, a 501(c)(3) non profit that breeds, raises and trains exceptional golden retriever service dogs. Additionally, she is the head trainer at Heart & Soul Dog Training.

With 20 years of experience as both a service dog owner and a professional dog trainer, Victoria understands the intricacies involved in training a service dog from puppyhood to working partner. She shares her insights on her weekly podcast, Service Dog Success.

Victoria is available as a Service Dog Consultant for workshops and speaking engagements. Contact her for more information.

  • Certified NePoPo® Gold Premium Instructor

  • NePoPo® Electronic Collar Training Certification & License

  • NePoPo® Gold Premium Graduate (one of 10 graduates)

  • NePoPo® Silver School Graduate (attended 4 times)

  • NePoPo® Gold School Graduate (attended 5 times)

  • Certified Dog Trainer (IACP-CDT)

  • Certified Dog Trainer-Advanced (IACP-CDTA)

  • Professional Dog Training Instructor (IACP-PDTI)

  • Professional Member of the International Association of Canine Professionals (IACP)

  • Speaker on Puppy Development at the 2023 International Association of Canine Professionals annual conference in Minneapolis, Minnesota

  • Speaker on Holistic Training at the 2017 International Association of Canine Professionals annual conference in St. Louis, Missouri

  • Perception Modification 1 Certified in the Syn Alia Training System

  • The first Certified Trick Dog Instructor (CTDI) in the southeastern United States

  • Has earned the Trainer of the Year award

  • AKC-Approved Canine Good Citizen Evaluator, Community Canine Evaluator, Urban Canine Good Citizen, S.T.A.R. Puppy Instructor & Evaluator thru the American Kennel Club

  • AKC-Approved Farm Dog Certified Judge 

  • AKC-Approved Temperament Test (ATT) Evaluator

  • Certified Canine Kinesiology Tape Practitioner 

  • Certified Canine Essential Oils Practitioner, Levels 1 & 2

  • Certified in Aromatherapy 

  • Certified Animal Reiki Practitioner

  • Usui Reiki Master

  • Best Selling Author

  • Canine First Aid/CPR certified thru American Red Cross

Victoria Warfel


Richard's calm and patient demeanor fosters strong relationships with both dogs and their owners, enabling him to effectively address even the most complex behavioral issues. 

  • Certified NePoPo® Gold Instructor

  • NePoPo® Electronic Collar Training Certification & License

  • NePoPo® Silver School Graduate

  • NePoPo® Gold School Graduate

  • Certified Dog Trainer (IACP-CDT)

  • Professional Member of the International Association of Canine Professionals (IACP)

  • Perception Modification 1 Certified in the Syn Alia Training System

  • Certified Trick Dog Instructor (CTDI)

  • AKC-Approved Canine Good Citizen Evaluator, Community Canine Evaluator, Urban Canine Good Citizen, S.T.A.R. Puppy Instructor & Evaluator thru the American Kennel Club 

  • Best Selling Author

  • Canine First Aid/CPR certified thru American Red Cross

service dog and pet dog trainer

Richard Warfel


service dog and pet dog trainer

Tera Becker

Tera has been a valued member of “Team Hope” for three years. Her dedication to the dogs, combined with her ability to train both dogs and clients while explaining concepts clearly, has made “Aunt Tera” a favorite among clients.

  • AKC-Approved Canine Good Citizen Evaluator, Community Canine Evaluator, Urban Canine Good Citizen, S.T.A.R. Puppy Instructor & Evaluator thru the American Kennel Club 

Central Florida & Lake Panasoffkee, FL
352-461-4850
Tera@HopeServiceDogs.org

James attended our Cultivating Confidence Workshop in January 2023. We were impressed by his commitment to learning and his abilities, which led us to offer him the opportunity to work with us and expand his skill set.

His dedication to helping families and service dogs reach their full potential shines through in everything he does.

  • AKC-Approved Canine Good Citizen Evaluator, Community Canine Evaluator, Urban Canine Good Citizen, S.T.A.R. Puppy Instructor & Evaluator thru the American Kennel Club 

  • James attended Highland University in North Carolina, where he worked with police dogs, rescue dogs, service dogs, and pet dogs to help complete their training.

Central Florida & Merritt Island, FL
205-533-0919
James@HopeServiceDogs.org

service dog and pet dog trainer

James Godwin


NePoPo® is a registered Service Mark of Bart Bellon and Michael Bellon and is used here with permission.